Shipping & Return Policy
Shipping & Return Policy
Turnaround
All orders are shipped with 48 business hours.
If you have selected expedited, your order will ship within 24 business hours.
Carriers
We use the following carriers to deliver our orders: USPS, UPS, FedEx and DHL.
Order Tracking
Once your order has shipped, we will email you the tracking number and information.
Shipping Rates
$15.00 Flat Rate Shipping
Return Exceptions
Items purchased during Open House, Prime, and/or other flash sales cannot be returned.
Returns, Refunds and Exchanges
We do not offer product exchanges.
We accept returns within 14 days from the receipt of delivery date. You must contact the office via email (orders@tamjidiskininstitute.com) in order to have your return authorized. Once your return has been authorized, you will be sent a Return Merchandise Authorization Number (RMA#). The RMA# must be included in your return.
For Returns:
- You must contact the office via email (orders@tamjidiskininstitute.com) in order to have your return authorized.
- Once you have received your RMA# for your authorized return, please pack the product and include a copy of your receipt and the RMA#.
***You are responsible for the return shipping charges.
- Ship your return to:
Tamjidi Skin Institute
ATTN: Returns
8100 Boone Blvd. Suite 300
Vienna, VA 22182
- Once we have received your return, we will refund your original payment method.