Financial Policy Agreement
Payment in full is due at the time of service for self pay patients unless prior arrangements have been made.
Office visit co-pays for our participating HMO/PPO insurances are due at the time of service if applicable.
If we are a participating provider with your primary health insurance, we are happy to file a claim on your behalf. However, once the insurance company is billed we allow 45 days for the balance to be paid.
If your insurance carrier does not remit payment within 45 days, the balance will be due in full from the responsible party. If your insurance company subsequently pays in excess of the balance, we will gladly hold the credit for future appointments or refund the credit balance within 30 days providing you have no other outstanding accounts with our office.
REFERRALS ARE THE PATIENT’S RESPONSIBILITY, HMO/PPO claim denials due to no referral or authorization are the patient/guarantor’s responsibility. Office staff will assist you in referral/pre-authorization procedures, but final responsibility lies with the patient/guarantor to comply with their insurance’s specific requirements. The referral must be presented to the front desk before the patient can be seen by the doctor. If you are present for your appointment without your referral, you will be asked to reschedule.
Please present your insurance card each time you visit if we participate with your plan to ensure proper filing information to submit claims. Otherwise your visit may not be covered and financial responsibility will become the patient’s/guarantor’s.
There is a $50.00 charge for all returned checks.
Please be on time for your appointment. If you need to reschedule your appointment, we require a minimum of 24 hours notice. If you missed a scheduled appointment without notifying our office, a $25.00 charge will be added to your account. If your appointment was cosmetic in nature or procedural the fee will be $75.00
If your account must be forwarded to a collection agency and/or attorney because of non-payment, you will be responsible for all fees associated/charged by these services.
It is the patient’s ultimate responsibility to ensure your insurance is in-network. If you are in doubt, please contact your insurance company directly.